This place suits me perfectly, offering free wi-fi, luggage storage, and 24-hour security. The staff once helped me with a phone charger, which I remember fondly. I recommend experiencing their cute service. I'm coming back for Christmas!

The room was cozy, but the shower pressure was a letdown.

The room was cozy, but the air conditioning was a letdown.

While the Piccolo Hotel had some charming aspects like its prime location and helpful staff, the room was quite basic, lacking a fridge and experiencing noticeable noise from the surroundings. Although practical for a short visit, improvements in comfort and amenities are needed.

Great location, just a few blocks from the main train station and major sights in Florence. The staff kept smiling and were always willing to help. the room had several drawbacks. Air conditioning didn’t work properly, making the stay uncomfortable in the heat. No fridge in the room was inconvenient for keeping drinks cool. The shower pressure was low, and the bathroom had some cleanliness issues, like lint left on slippers. The noise from outside and other rooms made it hard to sleep due to the thin walls. Breakfast options felt lacking as well. Climbing a flight of stairs with no elevator wasn't ideal, especially with luggage.

The air conditioning wasn’t operational, the shower pressure was inadequate, and there’s no reception staff at night!!! Considering the competitive options in the area, these details are rather disappointing!!!

The location is perfect for exploring Florence's wonders! Our adult children loved wandering through the historic sites, and with Nandu and Tokuta's help, we discovered amazing local spots. The staff was friendly, making our trips even more enjoyable.

My kids wished for better air conditioning.

Great location with friendly vibes!

Spent 2 nights here and really enjoyed the location near everything fun in the city. The staff was super nice, always ready to help out. Our room was a bit noisy and the shower pressure could've been better, but honestly, the warm vibe and cozy atmosphere made up for it. Breakfast was decent too!

Can't recommend highly enough for one night

Charming hotel, friendly staff, with a large room featuring a private bathroom and excellent breakfast options, including gluten-free selections and soya milk, all conveniently located just a few blocks from the main train station.

Can honestly say there wasn't anything not to like.

It was just an appropriate option for spending a night in Florence with very good value for money. The staff was always smiling and friendly, which made me feel welcome. Make sure to get ready for a few stairs to reach the rooms.

Our family had a great stay! The double room was spacious, and the unique vintage decor created a charming atmosphere. Plus, the free Wi-Fi was super helpful for us.